WEAREFORTIS

We will ask for access in order to be able to make maximum impact, but you will remain in control of your social channels, advertising budget as well as having sign off on all communications designed by us. We are here to help your brand, not take control of it. Communication is key and we will work your in-house team or senior management team to ensure that we are eventually working with autonomy after trust is built.

Absolutely not! Here at Fortis we are always looking to build long lasting relationships as we have with many of our clients, however we understand that flexibility is key. We will always look to book a minimum period of 12 months, however you do have the option of cancelling at anytime at 30 days notice.

Whenever we enter a partnership with a client there is a confidentiality agreement between us and the customer. All of your data and any sensitive customer database information is completely secure so you can rest assured that we are operating while ensuring your company is protected at all times. It is of the utmost importance to us that you feel that there is safeguarding in place when working with us here at Fortis.

You will be allocated an account manager who will ensure the lines of communication are set up in order for us to begin our work. Processes like becoming admin of certain social channels, organising ‘sign-ons’, usernames and passwords etc will all be shared prior to any work being undertaken in the first instance. You will also receive reporting during your term and your account manager will organise regular calls/meetings to keep you up to date with the progress at all times.